- Overview
- Product Description
- Customized project
- Company Profile
- FAQ
Basic Info.
Product Description
Wider Matrix (GZ) Technology Co., Ltd. is a technology-based enterprise that values R&D and user experience. The founder of the company has entered the automation industry since 2016, focusing on the research and development of vending machines. We support customized development of software and hardware.As of September 2023, we have exported 2,000 machines to more than 130 countries including the United States, Canada, Europe, the Middle East, Southeast Asia, and Australia.
In addition to product R&D and production, our team has been deeply involved in the supply chain for many years. We have set up overseas warehouses in the United States, Canada, and the United Kingdom to provide customers with consumables and accessories. We also support sending local engineers to customers for door-to-door service.
All machines support remote control, are simple to operate, easy to maintain, and have high operating efficiency. The complete machine is shipped and can bring considerable profits after being put into operation.The success and satisfaction of every customer is our driving force to pursue innovation and reach new heights.
In the future, we will adhere to the business philosophy of customer first and quality first, and continue to create more good products for the market. Join us now and start your smart vending machine business!
Q1. How about the payment system of the machine?
(1) Cash or coin or credit card.
(2) Credit card operating service fees vary in different regions, please inform your location and we will check.
(3) The credit card service fee is charged by the payment system company, and the income by the machine is also directly to the bank card account bound by the machine owner, which is not related to our seller.
Q2. Can you print my logo, letter & picture on the product?
Yes. We offer customized services(ODM&OEM).
Q3. How long is the delivery time?
Base on the quantity you need. Usually within 5-30 days.
Q4. Can you switch according to the language of our country?
Yes, our machine has 85 national languages to switch freely.
Q5. Can I see the machine data from my mobile phone?
Q6.What is your warranty policy
(1)ln the case of quality issue within the 1st year of use, we are responsible for the cost and shipping of the parts,promise to repair it,and extend the warranty period.
(2)Man-made damage and after 1 year, customers need to pay for parts and shipping.
Q7. What shall l do if the machine has some problems?
(1) Our engineer will support by video call.
(2) We have operation videos, basic trouble shooting videos so that you can solve it in time.